How do I change my certification level?

How do I change my certification level?

If you would like to change your current certification level to a lower level, please refer to the steps listed below to help guide you. It is important to note that once your certification level has been changed, you are still required to meet all recertification requirements and deadlines at your new level.  


To begin, please email your request to change levels to When emailing, please use “Request Level Change” as the subject line.   

Include the following information in the request to change your certification level:   

1.     Name   

2.     Registry Number   

3.     Current Certification level   

4.     Level of certification you wish to be changed to  

5.     A statement acknowledging you are aware you will have to test to regain the previous, higher level if ever wanting to return to that level.   


After completing those steps, you will receive a reply email stating your certification level has been changed once processed.  


Once you have confirmed andyour account has been updated, check to make sure you have the correct expiration date and requirements on your My Certification page.   


Please contact us if your account has not updated correctly.  

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